Who we are
This policy explains how House of Vazir, a sole proprietorship trading as VAZIR, handles your personal information when you use houseofvazir.com.
What we collect
Information you give us: name, email address, phone number, billing and shipping address, order history, and anything you write in a form or message to us.
Information we collect automatically: IP address, browser and device type, pages viewed, time spent on the site, and referring source. This is collected through cookies and analytics tools.
What we do not collect or store: card numbers, CVV codes, UPI PINs, or bank credentials. Payments are handled entirely by Razorpay on their own infrastructure.
Why we use it
- To process, fulfil and deliver your orders
- To send order confirmations, dispatch notices and tracking updates
- To respond to your enquiries
- To handle returns, exchanges and refunds
- To improve our site and our products
- To send marketing communications, where you have opted in
- To meet our legal and tax obligations
Who we share it with
We share only what is necessary, and only with:
- Razorpay — payment processing
- Qikink — production and fulfilment
- Courier partners — delivery
- Email and analytics providers — communications and site measurement
- Government authorities — where required by law
We do not sell your personal information to anyone.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can block cookies through your browser settings, but parts of the site may stop working correctly if you do.
How long we keep it
Order and transaction records are retained for as long as required under Indian tax and accounting law. Marketing contact details are retained until you unsubscribe.
Your choices
You may ask us to:
- Show you the personal information we hold about you
- Correct anything that is inaccurate
- Delete your information, where we are not legally required to retain it
- Stop sending you marketing communications
Email houseofvazir@gmail.com and we will respond within 30 days.
Security
We use SSL encryption across the site and restrict internal access to personal information. No system is perfectly secure, and we cannot guarantee absolute security.
Children
This site is not intended for anyone under 18, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be notified on this page with a revised date.
Contact
House of Vazir Street No. 6, Fortview Colony, Attapur, Hyderabad – 500030, Telangana, India Email: houseofvazir@gmail.com WhatsApp: +91 80740 61021